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  • Getting to know Cisco wireless routers
  • Setting up wireless security on the Cisco router
  • Updating your Cisco router's firmware

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Our relation to Cisco

SupportCensor has no direct or indirect relation with Cisco. Only, it tries to bring every possible support alternative (official / independent / local / on-site etc), together, at one place. This saves consumers from traveling across the internet in search for trusted support options. Considering the fact that, support informations, over the internet today are highly untrustworthy, need for such a platform gets extremely important. We're continuously putting efforts to improve our services to the best.

How to find official customer service info for Cisco Router?

Cisco Support Page

Cisco has expanded it’s reach across the globe very successfully. As company’s products are primarily focusing business customers, it can’t afford to have an average grade support infrastructure. To achieve that & to enable a customer connect only with correct customer service department, help portal has to be as simplified as possible. So, is what we find once we access Cisco’s main support page. (https://globalcontacts.cloudapps.cisco.com/contacts/selectsOptions/en_US)

At the very bottom, straightway, you’re given a TollFree number for ‘Customers & Partners’. Additional two numbers are listed for Technical Support. The information is only relevant for clients in US or Canada.

Focus of the page, the top section, it starts by offering a drop down list to choose the correct geographical location. Next, it asks you to select the ‘Country’ & the ‘Language’ for which customer support information has to be accessed.

Cisco has taken steps further, to dedicate support staffs based on the type of the issue, a customer contacts for. A support seeker looking for a technical assistance gets redirected to a tech support team, while issues related to order & billing are addressed by another. ‘General Inquiries’, ‘Password or Login Issues’, ‘Partner Support’ & ‘Request a Quote’ are other few popular categories to select.

Next, you’re prompted to select ‘Your relationship with Cisco’. ‘Small business Customer, Enterprise & Partner, Distributer or a Reseller’. Proceed, it opens a list of sub-categories to which the problem fits, most relevant at.

Ease of getting Cisco Customer Service Information

Finally, it takes just a few seconds to get all the relevant technical assistance information together. TollFree numbers to call, an option to open support case online, email address to make a written request or head to community help section straightway.

Cisco displays it’s corporate headquarters address at the bottom of all.

Dedicated Support Page for Enterprise & Service Providers

We also see support page dedicated for ‘Cisco Worldwide Support Contacts’ at https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html . This is a page dedicated for Enterprise & Service Providers with relevant TollFree numbers to call, emails to reply at (based on the preferred language).

Dedicated Support Page for Small Business Users

We also see support page dedicated for ‘Cisco Worldwide Support Contacts’ at https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html . This is a page dediAlso, they’ve a page specifically for Small Business TAC Contacts at https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html having same set of support information as above for small business users.cated for Enterprise & Service Providers with relevant TollFree numbers to call, emails to reply at (based on the preferred language).

Cisco Blog

Cisco has an active blog at https://blogs.cisco.com/ to keep yourself updated with latest news & product updates. Posts are categoriezed between two; ‘Most Recent’ or ‘Most Commented’.

Premium Support Options for Belkin Router Consumers

It's mandatory to have an active support plan or product in warranty to avail Cisco Support. To register for a cisco contract, please visit the page at https://idreg.cloudapps.cisco.com/idreg/register.do

Belkin International, a parent company to Belkin & it's Routers

Belkin, Linksys & Wemo are child companies of Belkin International. It was listed in the “Inner City Top 100” for continuous 6 year. The company has got specialisation in connectivity devices from routers to network switches. It’s TuneBaseFM was awarded iLounge’s Car Accessory of the Year in 2008. Unfortunately back in 2003, company faced criticism when it launched a home use router which occasionally replaced users http requests with advertisement of Belkin’s filtering software. However, soon an update was released and this feature was taken off from the product.

Other useful links:
  • https://globalcontacts.cloudapps.cisco.com/contacts/selectsOptions/en_US
  • https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html
  • https://blogs.cisco.com/
  • https://community.cisco.com/t5/technology-and-support/ct-p/technology-support
  • https://www.cisco.com/c/en/us/support/rma_portal.html
  • https://www.cisco.com
  • https://idreg.cloudapps.cisco.com/idreg/register.do
Frequently asked questions in Quickbooks
  • An introduction to Cisco wireless routers
  • How do I set up and add computers to my network?
  • How to finding the model and version number of your Cisco device
  • How to update your Cisco router's firmware
  • How to updating your Cisco router's administrator password

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