SupportCensor has no direct or indirect relation with Belkin Router. Only, it tries to bring every possible support alternative (official / independent / local / on-site etc), together, at one place. This saves consumers from traveling across the internet in search for trusted support options. Considering the fact that, support informations, over the internet today are highly untrustworthy, need for such a platform gets extremely important. We're continuously putting efforts to improve our services to the best.
Belkin for it’s routers & several other products, offers practically extensive support to it’s consumers. Unlike many other companies, it offers 24x7 support to its consumers for uninterrupted services. Companies website can be accessed by suffixing top level domain (.com) to its name. To visit support page users may visit https://www.belkin.com/us/contactus/support directly. Further, you can avail Belkin router assistance in more than just one way. It has categories support into two; free support & premium technical support.
Under free to avail support options, unlike other companies, Belkin customer service prefers to be contacted over the phone unless you choose go for the alternative options. So, is their contact us page setup. They’ve wide list of country specific phone numbers operational. One can visit https://www.belkin.com/us/support-article?articleNum=55022 to find customer service info specific to their country or location.
Next alternative support option offered for Belkin routers is ‘Live Chat’. You can prefer to chat and get support any given time at any given day. Further, they’ve put together how-to videos, additional user guides & other answers to other router specific ‘frequently asked questions’. All of this, indeed makes the consumer support experience smoother, shortens the wait time on call for other support seekers & puts lesser burden on live support professionals.
Community help is the next section Belkin has for its router users. A user or expert answers another user & thus issues get addressed & resolved without even contacting customer service. Lastly, the’ve a completely dedicated section to handle ‘Returns & Claims’ for their newly sold routers or other products.
Belkin offers a range of four different support plans priced differently based on the choice & urgency of the support seeker.
‘Direct Connect’ custing $9.99 offers single incident troubleshooting the problem on a remote session.
‘Direct Connect Unlimited’ offers the same service until the end of the product warranty.
‘Phone Connect’ service costs $29.99, wherein a user can contact via phone or chat to resolve the issue for once.
For the same service not exceeding 6 times in 180 days, since the day the plan starts, one needs to pay $39.99.
Belkin, Linksys & Wemo are child companies of Belkin International. It was listed in the “Inner City Top 100” for continuous 6 year. The company has got specialisation in connectivity devices from routers to network switches. It’s TuneBaseFM was awarded iLounge’s Car Accessory of the Year in 2008. Unfortunately back in 2003, company faced criticism when it launched a home use router which occasionally replaced users http requests with advertisement of Belkin’s filtering software. However, soon an update was released and this feature was taken off from the product.