SupportCensor has no direct or indirect relation with Dell Printers. Only, it tries to bring every possible support alternative (official / independent / local / on-site etc), together, at one place. This saves consumers from traveling across the internet in search for trusted support options. Considering the fact that, support informations, over the internet today are highly untrustworthy, need for such a platform gets extremely important. We're continuously putting efforts to improve our services to the best.
Dell has a dedicated support page at https://www.dell.com/support/home/us/en. Support information on the page is collective for all the products. On the top, we see a notification that warns & educates a user against tech frauds happening in the industry.
Next we the search box that helps you enter a query & look for relevant information across ‘Support’, ‘Dell.com’ & ‘Dellemc.com’. If you enter a keyword ‘Printer’ & click ‘search’, it opens the list of available help information for the printers on the website. However, we don't see any direct phone number displayed on the first page.
Just below it, we’ve the menu items like products, solutions, services, support & community. While ‘Product’ showcases a list of product categories, clicking on ‘Support’ opens a list of items like product support, knowledge base, warranty & contracts, service requests, order support & contact support.
Click ‘Product Support’ & you’re displayed a large search box as the starting point. Enter your particular printer model or start typing to select one from the list. It automatically opens the support topics & articles, relevant printer drivers & software downloads, manuals & documents, warranty related info, required system configuration & parts or accessories. Users can browser through the articles to educate themselves & solve the problem. Not just that, video tutorials are also provided for ease of operation.
A section as ‘Additional resources’ offers similar set of quick to access information like networking & wireless, printer support, assisted search & software & downloads.
Select Dell Printer support & users are asked to choose between laser printer or inkjet printer. Again this does nothing but connects you to the related resources. Additionally, on the right we have the access to speak to a virtual agent. It again tries to look up for a suitable help articles based on your query.
On the bottom, we’ve a drop-down option to select the country. Although it automatically detects the user location but an offshore user can manually select the location based on intended information.
As mentioned above, back on the main page we’ve the option to select ‘contact support’ and it opens the list of available support alternatives.
Technical Support Phone Number & Live Chat: First in the list is ‘Contact Technical Support’. It takes you the dedicated page while asking you enter the printer service tag or product id. Post you enter it, you’re shown four different phone numbers to contact customer service. Each for small business, large business, ProSupport contracts & ProSupport contract 24x7. To be able to speak with a representative on chat or to raise an online support request, one needs to start by entering the service tag on the search box below it.
Order Support Phone Number: Next, we’ve is ‘Contact Order Support’. A page dedicated to address issues relating to checking order status, order changes, returns, shipping, delivery & payment. Dell offers a dedicated phone number for general enquiries related to printer orders.
Sales Support Phone & Live Chat: A page dedicated specifically to sales is also added to the list. It provides long list of toll free numbers for popular business categories. Sales questions & enquiries can also be made using email & live chat.
Other support options in the list are international support services, Dell premier, Dell EMC administrative chat, Dell EMC support site help & partner support. Dell offers community pages for printers & other products. We see two separate community pages as Dell community & Dell EMC community.
Dell, an American multinational company, headquarters in Texas is much more than just being a producer of printers. Company focuses on it’s products for home & business users. To the start of it’s journey in 1984, Dell only focused at hardware developments. 2009 was the year when it entered into the IT market. Dell was listed under top 51 companies in the Fortune 500 list, itself speaks about it’s influence in consumer market.
SupportCensor has no direct or indirect relation with Hotmail. Only, it tries to bring every possible support alternative (official / independent / local / on-site etc), together, at one place. This saves consumers from traveling across the internet in search for trusted support options. Considering the fact that, support informations, over the internet today are highly untrustworthy, need for such a platform gets extremely important. We're continuously putting efforts to improve our services to the best.
In order to get customer service help for Hotmail related issues, one needs to visit the Microsoft’s support website. Direct url to visit the page is https://support.microsoft.com/en-us/contactus/. Microsoft with it’s huge number of consumer products in market, offers great & extensive support channels for it’s consumers.
For hotmail related help, you’re welcomed by the ‘contact us’ section in center with ‘Get Started’ button ready to help with customer support information. Below we see more support options for business, IT & developers, help for an already bought or new product with a dedicated & specialized ’Disability Answer Desk’ for such customers.
Contact us button opens another TAB, a chat-a-like window which instead is supported by the Microsoft’s Virtual Agent. Users are encouraged to enter their related hotmail problem at the bottom to start the hotmail help process. A query like ‘unable to sign-into my hotmail’ gets a response to choose the appropriate solution from a set of related help articles. If that doesn’t help, users can select ‘None of the above’ & it makes another attempt to suggest relevant solution. ‘Did this solve your problem?’ along with two buttons YES or NO decide if hotmail user needs to connect with a ’Talk to a live person’ for help.
Finally, the user is presented a dropdown list to select the product it needs help for. You’d notice ‘Hotmail’ is missing the list so probably Outlook.com is the appropriate product can be chosen in such a case. After you select the product, you get the very next option to select your Hotmail issue category out of the three. ‘Technical Support’ in case a technical assistance is needed. ‘Setting up’ in case a user wants help in setting up hotmail account or ‘Account & billing’ for account & payment related solution. Based on the product & nature of issue, the mode to connect with customer service is provided. For products requiring not so immediate attention for a fix, sometime only email can be the only available option to contact support team. Support options may vary based on the location of user or product being used from. If you select outlook.com as product & ‘Accounts or billing’ you’re given priority support options as, Call-back or live chat. Next to each of them, their estimated time of response from the customer service are mentioned. However specifically for hotmail, we couldn’t find a Tollfree/800 or a local phone number to call representatives directly.
Additionally, Microsoft offers a specific page revealing it’s global customer service phone numbers together. One can pick the correct phone number specific to their country or language & reach them for additional support.
As we know, same Hotmail account can be used access to most of the Microsoft services, user may at some point need account recovery assistance. Microsoft offers a dedicated ‘Account Security Recover Form’ to submit a request for the same. The page can be accessed at https://account.live.com/acsr
Hotmail was the one of the first webmail services founded in 1996. It was founded in California by Sabeer Bhatia & Jack Smith & taken over by Microsoft in 1997. Despite adding various services & features to it, Microsoft replaced it with Outlook.com later in 2013. Hotmail still remains as the popular webmail communication tool for new & existing users. Same email can be used to login & access various other Microsoft offered services as well.
SupportCensor has no direct or indirect relation with Dish. Only, it tries to bring every possible support alternative (official / independent / local / on-site etc), together, at one place. This saves consumers from traveling across the internet in search for trusted support options. Considering the fact that, support informations, over the internet today are highly untrustworthy, need for such a platform gets extremely important. We're continuously putting efforts to improve our services to the best.
Official website address of DISH is dish.com. Dish is one of the largest broadcast TV providers & to cater with the service needs of it’s large scale consumers, company is bound to have optimum support infrastructure. So, is what we experience on the Dish website. It offers a direct phone number on the top & also the button to launch the chat window next to it. Additionally they’ve a ‘Service’ button included in the menu. Subcategories to it are, ‘Free Installation’, ’Smart Home Services’, ’24/7 Service’, ‘Available Nationwide’ & ’Award-Winning Service’.
Clicking on 24/7 service takes to a new page with same set of relevant information but rather not disclosing the customer service phone number or chat information yet. It speaks about customers satisfaction as priority, available support hours, feedbacks from consumers & other useful links. However, you see a ‘Contact us’ button to get closer to customer support information.
Right on top of the Dish’s home page you see a ‘Support’ button that takes you there directly. The page starts with a big search button with title ‘What do you need help with?’. Enter your issue, hit search & you get the most relevant answers or articles to fix the problem.
Next, we see a trending now section which lists most popular user queries. You can find quick solutions to the questions like pairing a remote with TV, paying bills, find pricing changes or solutions to no-signal, black, blue TV screen.
Further, the support page holds set of six boxes dedicated each to remote, receivers, troubleshooting, programming, account management & internet & phone. All of these include quick solutions to the problems based on their category.
Dish doesn’t forget to add popular help videos in the row. If it’s about simplifying the self-help to consumers, nothing other than videos in action can be effective. Users can watch the steps live & solve the problems on their end.
Somehow, if problem stays unresolved after trying all the support materials displayed above, users have the option to choose ‘contact us’ and reach the final customer service page.
The page again offers few similar options on the top. A search box to take user inputs & connect with relevant support articles. Thereby, listing the set of few popular topics & official links to their solutions.
What we have next is, direct access to MyDISH community, Facebook page & Twitter handle. One can pull up the portal as per their choice & get answers to the problem.
Finally, we’ve the ‘Talk to an expert’ section with the best time to contact customer service. ‘Best time’ when they say is the duration when users won’t have to wait in the row before getting connected to customer service.
Clicking on ‘chat with us’ opens a chat box on the right & connects user to a chat bot (not a a live person initially). It tries to answer the questions from resources first. Failing to which, the same chat window is taken over by the live customer service agent. Additionally, it shows the availability of chat support hours. We’ve the toll free phone number displayed on the right with two different timings for customer support & technical support. Please note that, finding technical assistance using the same phone number is available 24 hours on all seven days a week.
Lastly, we’ve the ‘leave feedback’ button to help users leave their feedbacks.
Dish Network Corporation, based in Colorado is the parent company to the direct broadcast provider Dish (Dish Network) or DISH. Earlier to 2008, Dish Network was the part of EchoStar, a satellite TV distributor. EchoStar still remains the Dish’s technology partner. Dish offers a satellite television where a viewer can choose a set of available bundle & pay extra to subscribe more premium channels. DishNET a satellite broadband service focusing at rural customers was launched in 2012.
SupportCensor has no direct or indirect relation with McAfee. Only, it tries to bring every possible support alternative (official / independent / local / on-site etc), together, at one place. This saves consumers from traveling across the internet in search for trusted support options. Considering the fact that, support informations, over the internet today are highly untrustworthy, need for such a platform gets extremely important. We're continuously putting efforts to improve our services to the best.
McAfee offers various support options to it’s consumers. Finding a customer service information is relatively simpler & extensive. Company has it’s main website available at https://www.mcafee.com/en-gb/index.html . It speaks of McAfee’s vision, introduction to top consumer & business products released yet. Next, we see the list of awards McAfee has won for it’s tremendous contribution to cyber security. Then, we see the section revealing latest related news & followed by ‘About us’ to acknowledge you a little more about McAfee.
At the bottom, we see a direct link to ‘Contact us’ page. This take you to https://www.mcafee.com/enterprise/en-gb/global-contact-us.html which is instead a page build primarily to help users with different customer service information. One can find direct mailing address for their worldwide offices. While the other tabs ‘Support’, ‘Sales’, ‘Service’, ‘Partners’ & ‘Media Contacts’ offer relevant customer support information. One needs to select the appropriate country name from the drop down to get most relevant information. Each set of information is divided into two, one for consumers & another for Enterprises. McAfee, what it calls ‘Total Satisfaction Promise’ offers a portal to escalate any dissatisfactory customer support experience. That’s something we rarely see available on the support pages.
Back on the main website, on the top right you’ve the option to go directly to ‘Consumer’ specific website. The page is available at https://www.mcafee.com/consumer/en-us/store/m0/index.html. If you’re looking for an assistance, scroll straightway down to footer, where you see directly page links to ‘Consumer Support’, ‘Virus Removal Service’ & ‘McAfee TechMaster Service’.
Consumer Support page is completely dedicated to address problems for home users. First you’ve the search box (as we find on other support websites), it does the same job to simplify the problem solving. Users may input their problem & get connect to relevant articles offering step by step solution.
Then comes the McAfee’s intuitive & unique support offering, it’s ‘virtual assistant’. Clicking over it pops a chat-a-like window on the right, asking to type in the problem. It starts by throwing series of troubleshooting questions one by one. Alongside, you always have the option to one click connect to ‘Contact Support’.
Further, we’ve the ‘Try our Community’ offering direct connection to other McAfee users & experts. That’s the best place to see a problem getting solved for free.
Besides, we have ‘Need to talk to an expert?’ a final button that gives a way to customer service page. One needs to select the country & language from drop down. Followed by any of the available four options, technical assistance, purchase & refund, renewal or account information & other. Select the relevant category & you’re asked to choose the appropriate device type. This opens up two small boxes, for chat & phone each.
The very box shows all the live chat related information, including average wait time & hours of operation (typically 24x7). Click on the box & you’re asked to enter another set of account related information for better assistance. Hit ‘Continue’ & you get to be in the row to chat with customer service.
A similar content box showing same set of phone specific information is displayed, average wait on call & hours of operation. Click on it, you’re asked another set of information like; name, email & additional notes. Hit ‘continue’ & you finally have the toll free support phone number displayed. Additionally, a service request number is provided (worth noting down) for faster follow up & issue tracking.
McAfee, LLC a world class security software provider was identified as McAfee Associates, Inc until 2014. Company has it’s headquarters in California state of US. McAfee was taken over by Intel (a leading computer processor manufacturer) in 2011 & added to Intel’s security devision. Company had derived it’s name from the founder, John McAfee in 1987. Ever since launch, company kept it’s focus at producing security softwares for personal computer & servers. Recently, mobile devices are also added to the list for same offering.